Privacy Policy
Last Updated: October 20261. Information We Collect
When you contact us by phone, WhatsApp, or through our website booking form, we may collect:
- Your name and contact phone number.
- Your residential or commercial service address in Bangalore.
- Television brand, screen size, model number, and reported fault symptoms.
- Technical feedback and service history records.
2. How We Use Your Information
We use your information exclusively for legitimate business operations:
- Scheduling and dispatching our field technicians to your location.
- Communicating appointment confirmations, arrival times, and estimates.
- Generating service warranty receipts and maintenance invoices.
- Analyzing website performance and measuring Google Ads campaign effectiveness.
3. Data Protection and Third Parties
We do not share your contact details with external marketers. Your information is only accessible to authorized service personnel and technicians assigned to your booking. We maintain appropriate administrative and technical safeguards to prevent unauthorized access or disclosure.
4. Cookies & Web Analytics
Our website may use standard session cookies and analytics tags (such as Google Analytics and Google Ads conversion tags) to evaluate visitor traffic, improve user interface responsiveness, and ensure proper ad tracking. You can disable cookies in your browser settings at any time without impacting your ability to call or message us.
5. Contact Us Regarding Your Data
If you have any questions about this Privacy Policy or wish to update or delete your contact records, please contact us at:
Email: care@bangaloretv.in
Phone: 088840 24470
Address: HSR Layout, Bengaluru, Karnataka 560102